Stuck Pixel!

Wooz

Wooz

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So, I just got myself a brand new, snapping, S-PVA Eizo S2433 monitor.

The only problem is that I got a single pixel stuck in blue, whenever it's supposed to show darker colors. It goes away with brighter objects.

Tried online, browser based pixel fixer thingies, but it doesn't seem to work. Any ideas?
 
buy a new monitor

or return it if you can...

when i bought my monitor, i told the place that i would only buy it if i could verify there was no problems with it.

they said that was ok, but i would have to pay for it first.

bought it, plugged it in, returned it. got a replacement, plugged it in, returned it. got the replacement, plugged it in, walked out the door with it.

if the place wont let you do that, do not buy from them.
 
You could try tapping it, but you'll probably need to return it. Hopefully, you can trade it in at the retailer you purchased it from; but if they're assholes about it, you may need to go through the manufacturer (Who may or may not accept it, depending on their stuck/dead pixel policy).

Here's an interesting picture I found, although it's from 2007 so it may no longer be relevant.

img0020111.gif


http://www.behardware.com/articles/666-9/a-look-into-dead-pixels-2007.html


*edit* Fixed link.
 
Return it. I don't know the return policy, but some companies require there be a certain amount of dead pixels for you to return it, which is ridiculous, but I would give the appropriate people a call.

I always buy Samsung, never had a dead/stuck pixel, but they give instructions on their website on a possible way to fix the problem:
1. Turn your computer on, but leave your monitor off.
2. Using a soft cloth, gently apply pressure to the area where the stuck pixel is located. Confine the pressure to the immediate area where the stuck pixel is located, as applying pressure outside this area may cause additional stuck pixels.
3. While applying pressure to the stuck pixel, turn on your monitor.
4. Remove the pressure. In most cases, the stuck pixel will now work correctly.
Click to expand...

I don't know, if you're desperate, try it. If you don't want to risk further damage, I would try to return it.
 
1) Dead pixels are black. Stuck pixels are red, green or blue.

2) I'll contact the store monday

3) Not buying a Samsung monitor, Rufus. They use TN panels, I've got an S-PVA.

sigh.
 
Wooz said:
Not buying a Samsung monitor, Rufus. They use TN panels, I've got an S-PVA.
Click to expand...

Oh yeah. Well, I wasn't really suggesting buy a Samsung, just stating my experiences with monitors. I just use the monitor for casual use, I guess you'll be using it for work (judging by your art thread, you're a graphic artist, concept art, right?). So then hell yes, return the monitor, and roll the dice again with another. Good luck.
 
wooz, if you do go buy a monitor, make sure they let you plug the monitor in there to test it.

and make sure that you look at it in a color cycling display, and make sure it uses bright colors to look and clearly see any problem pixels.
 
Didn't go to a physical store, I ordered it from an online monitors shop thingy.

Anyway, this pixel might get unstuck by itself, or by running a few calibration utilities. I'll try that until I call the shop's manager Monday.
 
That really sucks Wooz. Having to get a whole new monitor just, because of one wrong-colored center pixel. If I were you I'd put my head through it.

Sincerely,
The Vault Dweller
 
yea, i dont reccomend buying LCD online. if there is a problem, there have to be enough problems for them to take them back, and normally do not offer a great return/replacement option for LCD monitors.

buying LCD online was your first mistake :)

buy them from physical stores, even if it takes a bit of effort.
 
You don't need to return it. I bought my 22" LCD Monitor brand new and it had two stuck pixels too. What you do is take a pen, wrap the tip in a thin napkin (not to scratch the screen) then you tap the pixel several times until it disappears. Tap hard enough for there to be spotting in that small area but not too hard so as not to damage the screen.

That should make the pixel disappear. It reappeared on my screen in a day or two and I did the tapping thing again. Now, it's been close to two years and no pixels ever got stuck again.
 
maximaz said:
You don't need to return it. I bought my 22" LCD Monitor brand new and it had two stuck pixels too. What you do is take a pen, wrap the tip in a thin napkin (not to scratch the screen) then you tap the pixel several times until it disappears. Tap hard enough for there to be spotting in that small area but not too hard so as not to damage the screen.

That should make the pixel disappear. It reappeared on my screen in a day or two and I did the tapping thing again. Now, it's been close to two years and no pixels ever got stuck again.
Click to expand...

I've tried that method on three different LCDs with defective pixels, and it never worked; so yeah, he probably does need to return it.
 
Tried the tapping and pressure methods, they didn't work.

As I said, I'll call the store manager on monday, and see what I can work out.

buying LCD online was your first mistake
Click to expand...

I don't have time to browse stores.
 
well wooz, its up to you, but LCD monitors are not exactly known for their 100% perfect condition when brand new


its a risk you take, and make damn sure you know what the return policy is when you buy online. most of them do not favor you at all.


in the case of monitors, it really is a case of buyer beware
 
Staksi said:
Don't computer stores in Poland have websites?
Click to expand...

...

That's what I did. I browsed their online offer and ordered a monitor. It turns out the manufacturer released a screen with a few stuck pixels.

I'll call the store manager tomorrow, and explain the situation. It's hardly his fault, and this brand has a pretty long warranty. They're known to replace the monitors if the faulty pixels are close to the center of the screen, and these ones are right smack in the middle, height-wise.

So I doubt it'll be much of a problem to sort out. Or I'll just find some weak-willed employee and shout at him until his nerves melt.
 
see wooz, my method of getting a monitor eliminated all these problems at the cost of about 60-90 mins.

took me 20 to get there and back travel time..

and about 20-30 mins untill i had one i was happy with...

have you spent over 90 mins messing with it?
 
No. I'd hardly spend 90 minutes tapping my screen.

Not really what I meant, dude. I physically don't have the time between work and commuting to go out of my way in order to examine monitors. I had chosen the monitor's brand and model, what I need is a working unit of said monitor.
 
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